Privacy
Privacy Policy for NCIS Energy
Last Updated: May 31, 2025
NCIS Energy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at ncisenergy.com ("Website") or use our contact form. It also outlines your rights regarding your personal information. By using our Website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information you voluntarily provide when you use our contact form on the Website. This includes:
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Required Information: Your name and email address.
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Optional Information: Your phone number, if you choose to provide it.
We do not collect personal information automatically (e.g., via cookies or tracking technologies) unless you submit it through the contact form. We do not knowingly collect information from individuals under 13 years of age.
2. How We Collect Information
We collect personal information directly from you when you submit the contact form on our Website to ask a question or request information. Providing your name and email address is required to process your inquiry, while providing your phone number is optional.
3. How We Use Your Information
We use the personal information you provide solely for the following purposes:
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To respond to your inquiries or questions submitted via the contact form.
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To communicate with you regarding your request, using the contact details you provide (e.g., email or phone).
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To improve our Website and customer service based on feedback or inquiries received (in an anonymized form).
We do not use your information for marketing or promotional purposes unless you explicitly consent to such use.
4. How We Share Your Information
We do not sell, trade, or share your personal information with third parties for marketing or promotional purposes. We may share your information only in the following circumstances:
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Service Providers: With trusted third-party service providers (e.g., email or hosting services) who assist us in operating our Website or responding to your inquiries. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
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Legal Obligations: When required by law, such as to comply with a court order, subpoena, or other legal process, or to prevent fraud or other unlawful activity.
5. How We Store and Protect Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse, including:
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Storing your information on secure servers with encryption where appropriate.
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Limiting access to your information to authorized personnel only.
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Regularly reviewing our security practices to ensure compliance with industry standards.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy (e.g., to respond to your inquiry) or as required by law. Once no longer needed, we securely delete or anonymize your information.
6. Your Rights Regarding Your Personal Information
Depending on your location, you may have the following rights under applicable data protection laws (e.g., GDPR, CCPA/CPRA):
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Access: Request a copy of the personal information we hold about you.
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Correction: Request that we correct inaccurate or incomplete information.
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Deletion: Request that we delete your personal information.
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Opt-Out: Opt out of any future communications (e.g., by not submitting further inquiries).
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Do Not Sell or Share: We do not sell or share your personal information for cross-context behavioral advertising, but you may contact us to confirm this.
To exercise these rights, please contact us at [insert contact email or phone number]. We will respond to your request within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA). If you are a California resident, you may also use a universal opt-out mechanism (e.g., Global Privacy Control) to signal your privacy preferences, which we will honor as required by law.
7. Cookies and Tracking Technologies
Our Website, hosted by Wix.com, uses necessary cookies to ensure the proper functioning and security of the Website. Necessary cookies are essential for enabling core functionalities, such as navigating the Website, maintaining user sessions, and ensuring secure operation of the contact form. These cookies do not collect personal information for marketing or tracking purposes and are active by default, as they are required for the Website to operate.
Types of Necessary Cookies We Use:
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Session Cookies: Temporary cookies that allow the Website to remember your actions during a browsing session (e.g., when filling out the contact form). These are deleted when you close your browser.
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Security Cookies: Cookies that help protect the Website and your information by enabling security features (e.g., preventing unauthorized access).
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Functionality Cookies: Cookies that ensure the Website operates correctly (e.g., remembering your preferences or form submissions during a session).
We do not use non-essential cookies, such as those for analytics or advertising, and we do not track your activity across other websites. Because necessary cookies are essential to the Website’s operation, they do not require your consent under applicable laws (e.g., GDPR). However, you can manage cookies through your browser settings to block or delete them, though this may affect the Website’s functionality.
For more information about how Wix uses cookies, please review Wix’s Cookie Policy at https://www.wix.com/about/cookie-policy.
8. International Data Transfers
If you are located outside the United States (e.g., in the European Union), please be aware that your information is processed and stored in the United States. We take steps to ensure that any international data transfers comply with applicable laws, such as GDPR, by implementing appropriate safeguards (e.g., standard contractual clauses).
9. Children’s Privacy
Our Website is not directed at children under 13 years of age, and we do not knowingly collect personal information from them. If we learn that we have collected personal information from a child under 13, we will promptly delete it. If you believe we have inadvertently collected such information, please contact us immediately.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website with a revised “Last Updated” date or, where required by law, by providing direct notice (e.g., via email). We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
NCIS Energy
4857 College Acres Dr, Wilmington NC 28403
atticwrap@ncisenergy.com
For California residents, you may also contact us to lodge a complaint if you believe we have mishandled your personal information.